Terms & Conditions

"TERMS AND CONDITIONS FOR KAILASH TOUR.............. !!

TOUR BOOKING & PAYMENT:

  1. You should book the tour in advance prior at least 60 days ahead for the confirmation of the tour. Tour booking should be send with filling up our Trip Booking Form.
  2. You should deposit the advance payment by 20% of the tour cost to make the booking safe & confirmed.
  3. Additional 50% of payment should be deposited before 16 days, and full balance payment (30%) should be clear before arrival or arriving in Kathmandu, before your tour begins.

CANCELLATION & REFUND:
The cancellation notice must be send in printed or written form to us. Any verbal communication will not be treated as cancellation notice.

  1. If the tour has to be cancel due to your own personal reason:
    1. before a month, 10% of the tour cost will be charge
    2. before 21 days, deposit will be non refundable
    3. before 15 days, 50% of the tour cost will be charge
    4. before a week, 70% of the tour cost will be charge
    5. 7 days later, no show, 100% of the total tour cost will be charge
  2. If the tour has to be cancel unfortunately before tour start due to any cause of unforeseen circumstances like political problem, flight technical, visa rejection, natural calamities, etc which is beyond our control then the following cancellation charges will apply:
  3. INR 5,000 will be non refundable deposit because of administration fee, government taxation, bank charges etc.
  4. if your visa is rejected due to any cause after travel permit issued then USD 300 will be additional cancellation charges as per CIPSC rules.
  5. in case of visa issued, visa fee will be non refundable
  6. in case, after our all arrangements your entry rejected by Nepal – Tibet border because of your any individual reason then there will be full cancellation charges; no refund.
  7. Above rule is applicable for all our passengers as per rule of IPSC (Indian Pilgrimage Service Center). We will not accept any medical or personal reason/request for reduction of cancellation charges.
  8. There will not be any refund for unutilized services or if you have to quit the program after tour begins for whatsoever reason or due to any unexpected circumstances as mentioned above reasons or due to sickness emergency.
  9. All the cost will be extra for any rescue or evacuation purposes and there will not be any refund policy for the tour give up due to this as well.

VISA PROCEDURE:

  1. Full passport details (scan copy of main page) including profession should be emailed to us during the time of booking or at least a month prior to the actual day of departure to Tibet. With this scan photocopy, we will obtain travel permit and make necessary tour arrangements.
  2. For Kailash Tour, we will obtain visa for Indian Nationals in Delhi so you have to send your passport to our Delhi office for visa process. Those NRI passport holders can get visa in Kathmandu so they have to arrive Kathmandu before a visa working days (Mon, Wed, and Fri). Original passport should be collect at the time of booking or at least a month before in advance and dispatch the passport to our Delhi office at the same time of collection or at least 15 days earlier than of tour date or depending upon situation we may request you to send it beforehand as well.

CLOTHING & ACCESSORIES:
warm clothes, gloves, socks, down jackets, sunglasses, sun block cream, cold cream, lip balm, hats/scarf's, comfortable walking shoes, regular clothing, mask, towel, flashlights, water bottle with water purifying tablets, thermos flask, knife, personal first aid kit, your personal medicine, soap, toilet paper, napkin paper, camera, extra battery.

TIBET SEASON:
For Western Kailash, the season period starts through April to September. May to July is the best season.

HIGH ALTITUDE SICKNESS:
Physical fitness is indispensable for you to get the most out of your tour in Tibet. You should start counting on an exercise regimen and develop a walking habit.
To keep yourself in good shape and enjoy the best out of your tour, daily walking by using the steps instead of elevator on the way to office, going for brisk walk and some aerobic exercise will help you greatly in maintaining the rhythm of your heartbeats. “Drink more liquid & Pass more Urine” is the first principle of any high altitude tour.

Since you will be spending several days in high attitude, visit your physician for advices on any illnesses such as blood pressure, asthma or any other chronicle or heart disease if you have any so that you can travel in safe. IT IS STRONGLY RECCOMMENDED TO GET MEDICAL APPROVED CERTIFICATE TO BE QUALIFIED TRAVELING IN THIS TOUR!! In addition to the personal prescriptions by your physician, a First Aid Kit is essential for the travel.

Although you need not to worry about altitude sickness as we have our itinerary designed perfectly for proper acclimatization, however, we prefer to let you know some basic symptoms in order to prevent rather to cure. Bear in mind that the effect of altitude sickness varies from individual to individual. The most noticeable symptoms are:

  1. Headache
  2. Nausea
  3. Insomnia
  4. Less urination output
  5. Loss appetite
  6. Dizziness
  7. Dry cough

“Acute Mountain Sickness is better prevented than treated.” By Peter Hackett, M.D.

INSURANCE & RISK COVER
We strongly recommend you to insure yourself against the risk of loss or damage of your baggage, altitude or any other sickness, hospitalization, accident, emergency rescue including any airlift by helicopter or use of any extra ground transport, delay of trip due to weather condition may cause extra expenses on your stay at any place over and above your tour itinerary.

Our Company won't be liable for any illness, personal injury, loss or damage of property, delay or additional expenses due to act of God, terrorism, Govt. restrictions and regulation, detentions, annoyance, quarantine, strikes, theft, disruption of advertise schedule, civil disturbances or change in transits etc. which are beyond our control.

EMERGENCIES & RESCUE OPERATION:
In the hour of emergencies when rescue operation has to be enforced, we arrange the transportation to bring the victim back to the safe place as soon as possible where intensive medical care can be given. Your insurance policy should cover these expenses, so our Company doesn’t bear any expenses.

COMMISSION & VALIDITY:
All Tibet trips are net, non commissionable and valid for the whole year 2012 for Indian Nationals only.

TIPS:
It now became a culture for the trekkers/travelers to tip the crew as a sign of appreciation for the work and the services rendered by them at the end of the tour. Group members at their own discretion can collectively tip the crew.

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